Privacy Policy

This privacy statement represents the privacy policy applicable to all legal entities owned by Rui Sin Plastic Industries Sdn Bhd. In the event of any changes to this privacy statement for the betterment of our services, we will post such changes here. Please read and understand this privacy statement before providing your information to us or using our services.

This privacy statement applies to https://www.ruisinplastic.com and the websites of any of Rui Sin Plastic Industries Sdn Bhd's legal entities and related online activities. It also provides information to external data subjects who are not engaged or employed by Rui Sin Plastic Industries Sdn Bhd, where the data subjects provide us with Personal Data, or we collect data as part of our normal business operations, from a third-party service provider, contract partner, public sources, previous employers or organisations, trade fairs or communication channels such as email.

How and why we use personal data

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Name (including individual name or registered business name)
• Personal identification details (including passport details)
• Email address
• Phone number
• Address, state, postal code, city
• Banking details
• Preferred language
• Preferred services or products
• Other relevant information

When you visit our website

When you visit the Rui Sin Plastic Industries Sdn Bhd website, data may be collected about your device, IP address and your use of the website. We use this data to give you a good experience, to improve the website's content by understanding usage patterns, and to record preferences.

When you contact us

When you contact us, for example about business relations, ordering products and services, projects, media, supplier relations or sponsorships, we collect your Personal Data in order to meet your request, provide support, comply with contractual obligations or prepare to enter into a contract. When we have an existing customer relationship with you, we may also use your Personal Data to communicate with you and market our products and services directly.

The enquiry forms on this website do not store your details on our server. They open WhatsApp or your email program with your message filled in, and your message is then handled by WhatsApp or your email provider under their own privacy policies.

When we conduct integrity due diligence

If and when we deem necessary, we will carry out integrity due diligence on potential business relations or partners, their operation and business ethics. This may include processing Personal Data such as organisational position and roles, connections to public authorities' representatives or relevant decision makers, possible sanction listings, contracts, relevant memberships, references, legal claims and reputational issues. The legal basis is to comply with legal obligations, pursue our legitimate interests and establish, exercise or defend legal claims.

Sharing of personal data

We will not share your Personal Data with third parties except where such sharing is necessary as part of our regular business operations or to provide our services and support to you.

Occasionally we use external service providers to deliver services on our behalf and on our instructions, such as consultancy, recruitment, financial, security, IT, communication and integrity due diligence services. In such instances we may share your Personal Data with them to the extent necessary to perform that work.

We will not knowingly disclose your Personal Data to third parties for the purpose of allowing them to market their products or services to you.

When required by law, regulation, legal process or an enforceable governmental request, we may share your Personal Data within Rui Sin Plastic Industries Sdn Bhd and with public authorities or governments, but only to the extent we are required to do so.

Transfer of personal data

Your personal information may be transferred to and kept on computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction. By submitting your information you agree to that transfer.

We will take all steps reasonably necessary to make sure your data is treated securely and in line with this Privacy Statement, and no transfer of your personal information will take place to an organisation or a country unless adequate controls are in place, including the security of your data.

Cookies

Parts of our website or service may use cookies and similar technologies to track activity and hold certain information. Cookies are small files that may include an anonymous unique identifier; they are sent to your browser from a website and stored on your device.

You can set your browser to refuse cookies or to tell you when a cookie is being sent. If you do, some parts of our website may not work fully.

Security of processing

We will process your Personal Data securely and apply appropriate technical and organisational measures to protect it against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access, in particular where processing involves sending data over a network.

Access to Personal Data is strictly limited to authorised personnel of Rui Sin Plastic Industries Sdn Bhd and affiliates who have a clear business need for that data.

Retention and deletion of data

Your Personal Data will be kept as long as necessary to fulfil the legitimate purpose(s) of the processing and as long as required by law. If you or your employer have a contractual relationship with us, Personal Data relating to you will be kept as long as necessary to fulfil our obligations under that relationship.

If you consent to certain processing, we store your Personal Data until you withdraw your consent or until it is no longer needed for that purpose.

Privacy statements of third parties

This Privacy Statement covers the collection, use and disclosure of Personal Data by Rui Sin Plastic Industries Sdn Bhd. It does not govern the privacy practices of third parties on third-party websites or services that may be reached through our website, such as WhatsApp, Google Maps or email providers. We are not responsible for their content or privacy practices, and we encourage you to read their privacy policies before giving them your Personal Data.

Changes to this privacy statement

We may update this Privacy Statement from time to time. If an update is minor and does not materially affect your rights or the way we use Personal Data, we may make the change without a specific notice on our website. Please review this statement periodically.

Contact

Questions about this statement or your Personal Data can be sent to ruisinplasticindustries@gmail.com or by post to 3, Jalan Perdagangan 16, Taman Universiti Industrial Park, 81300 Skudai, Johor, Malaysia.